{"id":48975,"date":"2025-06-28T08:53:59","date_gmt":"2025-06-28T08:53:59","guid":{"rendered":"https:\/\/mulzoria.com\/?page_id=48975"},"modified":"2025-06-28T08:56:34","modified_gmt":"2025-06-28T08:56:34","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/mulzoria.com\/index.php\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Before making a reservation or using any services at <strong>Mulzoria<\/strong>, we request you to go through the following terms. By confirming a booking, stepping into our property, or taking part in any of our offerings, you agree to abide by these conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Age Eligibility<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">To maintain a secure and compliant environment:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Guests must be <strong>21 years or older<\/strong> to access all gaming areas, lounges, or participate in any age-restricted events or promotions.<\/li>\n\n\n\n<li>A <strong>valid government-issued photo ID<\/strong> must be presented upon check-in and may be required at various points during your stay.<\/li>\n\n\n\n<li>Those under 21 may access non-gaming sections <strong>only if accompanied by an adult<\/strong>, but are <strong>not permitted<\/strong> in any gaming zones.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Bookings &amp; Cancellations<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">All reservations at <strong>Mulzoria<\/strong> depend on availability and are confirmed only after valid payment information or a deposit is provided.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may <strong>cancel your booking free of charge<\/strong> up to <strong>24 hours<\/strong> before your check-in time.<\/li>\n\n\n\n<li>Cancellations made <strong>less than 24 hours<\/strong> before arrival may be subject to a charge equivalent to <strong>at least one night\u2019s stay<\/strong>.<\/li>\n\n\n\n<li><strong>No-shows<\/strong> may incur the full cost of the booking unless stated otherwise in your confirmation terms.<\/li>\n\n\n\n<li>Please refer to your <strong>booking confirmation email<\/strong> for full details related to your stay.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Social Gaming Guidelines<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">At <strong>Mulzoria<\/strong>, we are focused on creating a responsible, safe, and enjoyable entertainment experience:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Guests are advised to <strong>engage in games responsibly<\/strong> and within their comfort levels.<\/li>\n\n\n\n<li>We reserve the right to <strong>limit access<\/strong> or <strong>refuse service<\/strong> in situations where behavior may be inappropriate or concerning.<\/li>\n\n\n\n<li>If you feel the need to take a break or limit your participation, options like <strong>self-exclusion<\/strong> can be arranged via Guest Services.<\/li>\n\n\n\n<li>Entertainment should always be positive and healthy \u2014 your well-being is our priority.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Guest Expectations<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">We ask all guests to uphold respectful conduct across the entire <strong>Mulzoria<\/strong> property:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Treat our staff, property, and fellow visitors with <strong>kindness and professionalism<\/strong>.<\/li>\n\n\n\n<li>Any form of <strong>harassment, offensive behavior, or aggression<\/strong> will not be tolerated.<\/li>\n\n\n\n<li><strong>Theft, vandalism<\/strong>, or unlawful activities will lead to immediate removal and may be reported to authorities.<\/li>\n\n\n\n<li>Certain venues may have specific <strong>dress requirements<\/strong>. Please check posted signs or consult our staff.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Safety &amp; Responsibility<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Your safety matters to us, and we work hard to maintain a secure setting.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>However, <strong>Mulzoria cannot be held responsible<\/strong> for any items lost, stolen, or left unattended.<\/li>\n\n\n\n<li>We recommend storing valuables like passports, electronics, or jewelry in <strong>room safes<\/strong> or the hotel\u2019s secure front desk storage.<\/li>\n\n\n\n<li>Surveillance cameras are present in key areas, but we also encourage guests to remain aware of their surroundings and belongings.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Policy Updates<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">These Terms &amp; Conditions may change over time without notice. Any updates will reflect changes in legal regulations, internal policies, or service adjustments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before making a reservation or using any services at Mulzoria, we request you to go through the following terms. By confirming a booking, stepping into our property, or taking part in any of our offerings, you agree to abide by these conditions. Age Eligibility To maintain a secure and compliant environment: Bookings &amp; Cancellations All &#8230; <a title=\"Terms &amp; Conditions\" class=\"read-more\" href=\"https:\/\/mulzoria.com\/index.php\/terms-conditions\/\" aria-label=\"Read more about Terms &amp; Conditions\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-48975","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/mulzoria.com\/index.php\/wp-json\/wp\/v2\/pages\/48975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mulzoria.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mulzoria.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mulzoria.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mulzoria.com\/index.php\/wp-json\/wp\/v2\/comments?post=48975"}],"version-history":[{"count":2,"href":"https:\/\/mulzoria.com\/index.php\/wp-json\/wp\/v2\/pages\/48975\/revisions"}],"predecessor-version":[{"id":48978,"href":"https:\/\/mulzoria.com\/index.php\/wp-json\/wp\/v2\/pages\/48975\/revisions\/48978"}],"wp:attachment":[{"href":"https:\/\/mulzoria.com\/index.php\/wp-json\/wp\/v2\/media?parent=48975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}